James Titcumb

This bears slight resemblance to the already widely publicised anti-trust/monopolising cases against Microsoft for bundling their own software with their OS, without offering the alternatives (read here (Windows Media Player) and here (Internet Explorer)). Admittedly, the competition for browsers and media player software is much higher than instant messaging software, but it’s slightly related.

Many Windows users will have already seen this install software, which is now downloaded every time you want to update a program, such as Windows Live Messenger. The program itself isn’t my concern, rather the automatic ticking of nearly every other Windows Live software on the list. I only wanted to update Windows Live Messenger, yet the program had automatically selected Mail, Photo Gallery, Toolbar, Writer, Family Safety, Office Outlook Add-on and Office Live Add-on for additional installation. That is an extra 128mb – a paltry amount, by most accounts, yet still an amount I have no need for.

To rub salt into the wound, post installation the default option is to change your search engine as well as fix your homepage. Rumours on the Internet are that if you do not remove the “Set my homepage” link, then the program installs an additional program that forces your homepage to stay the same; apparently (although I have not had first hand evidence) to the extent of not letting the user change their homepage for themselves. The idea behind it is to stop spy ware changing the homepage, yet this seems counter-intuitive to not allow users to change their homepage at all… As I said though, I cannot confirm the legitimacy of this rumour, so it may be speculative.

To summarise, Microsoft shouldn’t have these additional pieces of software automatically selected for installation – a less savvy user (family members come to mind…) might not look at this list and add these unnecessary pieces of software to their system.

Yes, at last, with 100% thanks to Newnet, I finally have internet. I won’t repeat my praises too much about how excellent their tech support is, and how much of a pleasure it was to deal with them and get the problems sorted. I highly recommend them to anyone at all.

Yep – we’re live and kicking again! Asgrim.com now works, well ahead of schedule, so top marks to 1and1.co.uk so far!

Now all I need is internet at home… gah!

Well this time it’s not Pipex’s fault, it’s BT now, and the stupid invention of TPON – Telephony over Passive Optical Network. I’ve been without internet (and thus currently forking out £25 a month to host the most important websites I run on Newnet) for two weeks, and it’s really annoying.

To outline, I’m trying to get Be Unlimited which allows the use of Annex M, allowing higher upload speeds (ideal for running my servers). From the outset, there were problems. When I first ordered, Be said that there was a problem with my line. I rang to/fro between Be and BT trying to understand the problem, eventually getting the blood out of the stone that my line had a TPON tag.

Nevertheless, a few days later I was given an activation date and my activation pack was sent through. Hooray, I thought! Along came 10th July… I got home, no internet. I rang Be, they told me it could be up to 9pm until it gets activated. 9pm came, and went with no sign of internet. Today, I have been told this by Be:

Dear James, I just spoke with BT Openreach and they told me that unfortunately they can not replace the fibre optic line to a copper in that area and they advised me to cancel the order because the fibre optic line is not compatible with broadband orders.

Well that’s just great. I went on the Think Broadband forum (see thread here) to enquire (as well as replying to Be essentially saying, I don’t care, get BT to sort it out pronto). If the case really is that I’m still on TPON and there’s no copper overlays left, then it looks like I’m screwed. That’s just great. I’ve spent hundreds of pounds on server equipment recently, which will now be wasted.

However, I’m not letting this lie – I am determined to get Be Unlimited service, and I will do everything I can to make that happen.

And if it doesn’t work, then I will be a failure – a web developer… without internet?

Interesting concept… thanks a bloody lot BT.

I just heard from Be Unlimited that I should be getting my broadband enabled on 10th July! Woo! Once I have that, I can start the migration back from the Newnet servers to my own again.